User cannot reset password

Author	Message
[AF>Le_Pommier] Jerome_C2005 Send message Joined: 14 Dec 10 Posts: 11 Credit: 4,598,133 RAC: 16,248	Message 2502 - Posted: 5 Nov 2024, 20:08:47 UTC Hi we have an AF member who has a NFS account unused for a long time and cannot connect any more, and he doesn't get any email when using the forgot password function : it worked fine with the same mail for other projects where he has the same problem, he claims there is nothing in his spam, etc. I sent a PM to Greg a few days ago but I realize now that he has not written in the form since May 2024... so maybe he is no longer admin (or doesn't care) on NFS ? Can anyone help ? Thanks ID: 2502 · Rating: 0 · rate: / Reply Quote

Greg Project administrator Send message Joined: 26 Jun 08 Posts: 645 Credit: 472,898,738 RAC: 270,766	Message 2503 - Posted: 6 Nov 2024, 0:16:51 UTC - in response to Message 2502. I'm here. :) I'll look into it. ID: 2503 · Rating: 0 · rate: / Reply Quote

[AF>Le_Pommier] Jerome_C2005 Send message Joined: 14 Dec 10 Posts: 11 Credit: 4,598,133 RAC: 16,248	Message 2504 - Posted: 7 Nov 2024, 8:54:52 UTC - in response to Message 2503. Cool, thanks ! ID: 2504 · Rating: 0 · rate: / Reply Quote

[AF>Le_Pommier] Jerome_C2005 Send message Joined: 14 Dec 10 Posts: 11 Credit: 4,598,133 RAC: 16,248	Message 2505 - Posted: 8 Nov 2024, 20:54:01 UTC He got your answer and the password email, all is fine for him now. Thanks a lot for your help ! ID: 2505 · Rating: 0 · rate: / Reply Quote